Booking Policy

Our goal is to ensure every guest receives the highest level of service, starting from the moment your appointment is scheduled. If you have any questions or concerns regarding services or timing, please don’t hesitate to call and speak with one of our knowledgeable salon coordinators.

Service times listed are estimates and may vary depending on individual client needs, hair type, and desired results. Please ensure you are selecting the correct service and service provider when booking. Our salon reserves the right to adjust, reschedule, or cancel any appointment that is booked incorrectly or does not allow adequate time for the requested service. In the event this occurs, we will contact you promptly.

If you are unable to meet your needs using our online booking system, please call us so we can better accommodate you.

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*Please note: Appointments booked with promotional vouchers or offers may have adjusted timing and limited availability. This allows us to accommodate each guest properly while maintaining the highest level of service. We kindly ask that you reference your voucher details when scheduling.